FAQs

  • HOW BIG IS THE TOTE?

    Approx. 16in x 3in x 10in. In other words: enough room for your laptop, phone, receipts, snacks, wallet, headphones, and a bottle of wine—because life’s a lot.

  • WILL YOU OFFER MORE?

    Only bags for now but this is just the beginning. As I find my groove, expect new shapes, sizes, accessories, and maybe even a lil sale here and there. Don’t blink.

  • WHAT'S INSIDE THE BAG?

    The bag is raw and unlined, vegetable-tanned leather that transforms over time—with every nick, scratch, and scuff adding to its story. These bags are meant to be lived in.

    Mine got ran over by a car and kept it pushing. Like I said—stories.

  • PROCESSING

    No take-backsies 😅 Once your order’s placed, we can’t make changes. That said, if you’re in a pinch, email phat@phatleather.com with your name, order number, and what you need—we’ll try our best to sort it out.

  • SHIPPING

    After your order gets picked up and scanned, it’s on the move! Transit times range from 3–10 business days, depending on the method and destination.


    We’ll send your shipping confirmation once your label is made, but tracking might take up to 48 hours to kick in.


    Once it’s shipped, we can’t control the route or the vibes—so unfortunately, we’re unable to replace missing or stolen packages. Keep an eye on that tracking link!

  • EXCHANGES + RETURNS

    Handmade means every piece is a little different—just like you. If you’re not totally satisfied, shoot me an email within 48 hours of delivery at phat@phatleather.com.

    Please include pics and a detailed note. I’ll do my best to help. Returns + refunds are case by case, and just a heads up: leather can scuff or change over time. It’s part of the charm.